Policies

Refund policy

Refunds are not accepted for ordering the incorrect size. Please be sure you are viewing the size charts and be sure to order the correct size.  

Please contact me within 72 hours of receiving your order if you are not happy with your product or if there is a defect. 

If there is an issue with your order, please email me @ aeacraftstn@gmail.com and I will respond within 24 hours. 

Shipping policy

Orders will ship through USPS. Tracking will be provided through your Shopify order and will be sent via email/text message. Once the order is scanned in at the post office, it is out of my control. Please be aware that the Post Office experiences delays at certain times of the year and your package may take longer than usual to be delivered. If there is an issue with you not receiving your package, please reach out to me and I will walk you through steps on what helps me get packages moving and filing a missing mail form.